Privacy Policy

This privacy policy describes how BoisChaleur collects, uses, and shares personal information of users of our website.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Information We Collect

We collect the following types of personal information:

  • Information you provide directly to us: This includes your name, email address, phone number, billing address, shipping address, and payment information when you create an account, place an order, or contact us.
  • Information we collect automatically: This includes your IP address, browser type, operating system, referring website, pages you viewed, and the dates/times when you accessed our website. We may use cookies, web beacons, and other tracking technologies to collect this information.
  • Information from third parties: We may receive information about you from third-party sources, such as payment processors, shipping companies, and marketing partners.
2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders, products, and services.
  • To provide customer support.
  • To personalize your experience on our website.
  • To send you marketing communications, such as newsletters and promotional offers (you can opt-out of these communications at any time).
  • To improve our website and services.
  • To prevent fraud and protect our business.
  • To comply with legal obligations.
3. How We Share Your Information

We may share your personal information with the following categories of recipients:

  • Service providers: We share information with third-party service providers who help us operate our business, such as payment processors, shipping companies, marketing agencies, and website hosting providers.
  • Business partners: We may share information with business partners who offer products or services that may be of interest to you.
  • Legal authorities: We may disclose information to legal authorities if required by law or legal process.
  • Other parties: We may share information with other parties with your consent or as otherwise permitted by law.
4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activity on our website. Cookies are small data files that are stored on your device when you visit a website. We use cookies for the following purposes:

  • To remember your preferences.
  • To track your browsing activity.
  • To personalize your experience.
  • To serve targeted advertisements.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive information.
  • Implementing firewalls and intrusion detection systems.
  • Limiting access to personal information to authorized personnel.
  • Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our products and services, to comply with legal obligations, and to resolve disputes.

7. Your Rights

You have the following rights with respect to your personal information:

  • The right to access your personal information.
  • The right to correct your personal information.
  • The right to delete your personal information.
  • The right to restrict the processing of your personal information.
  • The right to object to the processing of your personal information.
  • The right to data portability.

To exercise these rights, please contact us at [Your Company Email].

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [Your Company Email].

9. Changes to this Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website. Your continued use of our website after the posting of changes constitutes your acceptance of the new privacy policy.

10. Contact Information

If you have any questions about this privacy policy, please contact us at:

BoisChaleur
[Your Company Address]
[Your Company Email]
[Your Company Phone Number]